DIRECTORY SEARCH

    We all use directories but we are often irritated because the technology can’t find what we are looking for. In areas of high-volume searches (such as a call centre or a high-usage web-site), an advanced directory search is needed to meet customer service expectations.
    Mustard Technology has developed its fast, fuzzy, multi-lingual iSearch software with further natural language processing to provide a highly effective solution for call centre operators and inexpert web-site users alike to access single or multiple directories.
    For clients such as Singtel Yellow Pages, we are making it easy for customers to get to the right information in the right language instantly.

PDF Downloads:
Directory Services Proposition, iSearch Technical Description, Case Studies
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