all use directories but we are often irritated
because the technology cant find what
we are looking for. In areas of high-volume
searches (such as a call centre or a high-usage
web-site), an advanced directory search is needed
to meet customer service expectations.
Mustard Technology has
developed its fast, fuzzy, multi-lingual iSearch
software with further natural language processing
to provide a highly effective solution for call
centre operators and inexpert web-site users
alike to access single or multiple directories.
For clients such as
Singtel Yellow Pages, we are making it easy
for customers to get to the right information
in the right language instantly.
Services Proposition, iSearch
Technical Description, Case
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